What Data We Collect and Why
The information we learn from our Members helps us personalize and continually improve your shopping and social experience at nectarom.com. We may collect Personal Information that can identify you (“Personal Information”) such as your name and email address as well as other information that does not identify you (“Anonymous Information”). When you provide Personal Information through nectarom.com, the information may be sent to servers located across the United States. Below are the types of information we gather.
- Information You Provide
We collect and store any Personal Information you submit to us voluntarily through nectarom.com or provide to us in some other manner (e.g., comments, contact form, webinar/white paper downloads). This includes identifying information, such as your name, address, email address, telephone number.
We also may request information about your interests, activities, gender, age, and other demographic information, which we may share with advertisers on an anonymous basis. If you sign up for surveys or other activities that we make available to you on nectarom.com, we will collect the information designated along with such activity, which may include your contact information such as your address and phone number. If you choose to sign up to receive information about products or services that may be of interest to you, we will collect your email address and other related information.
- Information From Other Sources
- Cookies and Other Technologies
- B. Information Collected Automatically
We automatically receive and collect from your internet use information like your IP address, the URLs of websites from which you arrive or leave nectarom.com, your type of browser and language, access times, the content of any undeleted cookies that your browser previously accepted from us, your operating system, your mobile provider, your mobile device, and your ISP. We may use such information to analyze trends, administer the website, prevent fraud, track visitor movement in the aggregate, and gather broad demographic information.
- C. Website Activity Information
We keep track of some of the actions you take on nectarom.com, such as participating on discussion blog posts. Furthermore, any information that is disclosed on discussion boards/forums become public information and you should exercise caution when deciding to disclose any Personal Information.
- D. Information Collected by Third Parties
As you browse nectarom.com advertising cookies will be placed on your computer so that we can understand what you are interested in. Our display advertising partner, AdRoll, then enables us to present you with retargeting advertising on other sites based on your previous interaction with nectarom.com. The techniques our partners employ do not collect personal information such as your name, email address, postal address, or telephone number. You can visit this page to opt out of AdRoll’s and their partners’ targeted advertising.
- E-mail Communications
We use your e-mail for promotional (e.g., newsletters, new product offerings, special discounts, special third-party offers) purposes. E-mail messages we send you may contain code that enables our database to track your usage of the e-mails, including whether the e-mail was opened and what links (if any) were clicked. If you send an e-mail to us, or fill out our “Feedback” form, we will collect your e-mail address and the full content of your e-mail, including attached files, and other information you provide. We may use and display your full name and email address when you send an email notification to a friend through nectarom.com or the social network from which you have connected to nectarom.com (such as in an invitation, or when sharing your content). Additionally, we use your email address to contact you on behalf of your friends (such as when someone sends you a personal message) or notifications from a social network or other website with whom you have registered to receive such notifications.
You may indicate your preference to stop receiving further promotional communications. If you would rather not receive promotional e-mails from us, please see the section below labeled Opt-Out. We reserve the right to send you certain communications relating to nectarom.com services, such as service announcements and administrative messages, without offering you the opportunity to opt out of receiving them. We may also contact you by telephone or text message (including to any wireless number you may provide to us) solely in connection with nectarom.com services. If you would rather not receive telephone calls or text messages from us, you may ask to be removed from our contact list if you receive a call or text message from us.
We fully comply with the requirements of the U.S. CAN-SPAM Act. nectarom.com does not support spamming. If you would like to report an incident of spamming, please contact us at firstname.lastname@example.org. We will investigate and take suitable action.
How We Use the Information We Collect
We may use information that we collect about you to:
- Deliver the products and services that you have requested.
- Enable you to share your information and communicate with other Members.
- Manage your account and provide you with customer support.
- Enable third-party service providers who work on behalf of or with us to provide some of the services and features of nectarom.com.
- Share your content preferences and other information with the social network with which you have connected to nectarom.com, along with those companies and persons you have asked us to share your information with.
- Perform research and analysis about your use of, or interest in, our products, services, or content, or products, services or content offered by others.
- Communicate with you by email, postal mail, telephone and/or mobile devices about products or services that may be of interest to you either from us or other third parties.
- Develop and display content and advertising tailored to your interests on nectarom.com and other websites.
- Verify your eligibility to participate on nectarom.com.
- Manage our business.
- Provide nectarom.com advertisements to you when you visit other websites.
- Perform functions as otherwise described to you at the time of collection.
We do not sell, rent, or otherwise provide your Personal Information to any third parties for marketing purposes.
Who Sees Your Personal Information
- Our Employees
Only a very limited number of nectarom.com employees ever have access to your Personal Information. This information is used to send promotional emails.
- Use for Research
- Affiliated Companies
- Business Transfers
- Disclosure of Anonymous Information to Trusted Third Parties By Us
We may share your Anonymous Information with third parties, but not in a manner that would reveal your identity. We may share your Personal Information, sometimes in conjunction with your Anonymous Information, with service providers that may be associated with us to perform functions on our behalf. For example, outsourced customer care agents or technology assistants may need access to your information to perform services for you. Your information will be treated as private and confidential by such service providers and not used for any other purpose than we authorize. In addition, from time to time, we may share Anonymous Information about our Member base with carefully selected third parties, so they can offer products and services that we believe may be of interest to our Members.
- Disclosure to Trusted Third Parties at Your Request
- Protection of nectarom.com and Others
How We Keep Your Information Secure
The security of your Personal Information is important to nectarom.com. We take appropriate security measures (including physical, electronic and procedural measures) to help safeguard your Personal Information from unauthorized access and disclosure. nectarom.com uses a secure, encrypted connection (called an SSL connection) on all pages where you access or transmit Personal Information. We want you to feel confident using nectarom.com to transact business. However, no system can be completely secure. Therefore, although we take steps to secure your information, we do not promise, and you should not expect, that your Personal Information, searches, or other communications will always remain secure. It is important for you to protect against unauthorized access to your password and to your computer. Be sure to sign off when finished using a shared computer. Members should also take care with how they handle and disclose their Personal Information and should avoid sending Personal Information through insecure email.
Your Privacy With nectarom.com
nectarom.com will never ask for your username, password or any other Personal Information in an unsolicited phone call, email or letter. Further, any contact with nectarom.com customer service in which Personal Information is exchanged with a customer service representative will be used only for the purpose of satisfying your request. Any Personal Information you provide will not be recorded or used for any reason beyond that of the stated request.
Your Privacy with Our Affiliated Merchants and Advertisers
nectarom.com does not record Personal Information passed from our visitors to affiliated merchants. Order information, including order numbers and amounts, may be available to nectarom.com, the affiliated merchant, or third party affiliate program management companies for accurate tracking purposes, but this information will not be released by nectarom.com to other parties on a personally identifiable basis. We may, however, aggregate this information on an anonymous basis to, among other things, perform market analysis and analyze trends.
Links to or Access from Other Websites
nectarom.com contains links to various other websites. Please be aware that we are not responsible for the privacy practices or the content of such other websites. The ability to access information of third-parties from nectarom.com, or links to other websites or locations, is for your convenience and does not signify our endorsement of such third-parties, their products, their services, other websites, locations or their content.
You may be able to access our account or content of your account from third party websites, such as social networking websites, by way of various applications. The privacy policies and practices of such websites in connection with information you disclose on such websites may differ from the practices of nectarom.com as set forth in this privacy statement, and you should review their policies and practices to ensure that the privacy of the information you submit on their website does not conflict with and is consistent with how you wish your information to be treated.
Your Choices and Responsibilities
We offer you choices regarding the collection, use, and sharing of your Personal Information. You can choose not to provide us with certain information, but that may result in you being unable to use certain features of nectarom.com because such information may be required in order for you to register.
Any violation of these guidelines may lead to the restriction, suspension or termination of your account at the sole discretion of nectarom.com.
You have a right at any time to stop us from contacting you for marketing purposes. When you receive promotional communications from us, you may indicate a preference to stop receiving further promotional communications from us and you will have the opportunity to “opt-out” by following the unsubscribe instructions provided in the promotional e-mail you receive or by contacting us directly at email@example.com.
You have the right to request a copy of the Personal Information that we hold about you. If you would like a copy of some or all of your Personal Information, please contact us at firstname.lastname@example.org. We may charge a reasonable fee for this service. We want to make sure that your information is accurate and up-to-date. You may ask us to correct or remove information which you think is inaccurate. You may change any of your profile information by editing it in the profile settings page.
How You Can Access Your Information
You may use the following options for removing your information from our e-mail database if you wish to opt out of receiving promotional e-mails and newsletters.
- Click on the “unsubscribe” link on the bottom of the e-mail;
- Send mail to the following postal address letting us know which promotional e-mails you wish to opt-out of:
Nectar Online Media, LLC
P.O. Box 631155
Irving, TX 75063-1155
It may take up to 10 days for us to process an opt-out request. We may send you other types of transactional and relationship email communications, such as service announcements, administrative notices, and surveys, without offering you the opportunity to opt out of receiving them. Please note that changing information in your account, or otherwise opting out of receipt of promotional email communications will only affect future activities or communications from us. If we have already provided your information to a third party (such as a service provider) before you have changed your preferences or updated your information, you may have to change you preferences directly with that third party.
Visiting Our Website From Outside the United States
Although nectarom.com is a general audience website, we restrict the use of our service to individuals age 18 and above. Children under the age of 18 are not permitted to use nectarom.com. Furthermore, we do not intentionally collect or maintain Personal Information from those who are under 13 years old. Protecting the privacy of children is very important to us. If we obtain actual knowledge that a visitor is under 13, we will take steps to remove that Member’s Personal Information permanently from our databases in compliance with the Children’s Online Privacy Protection Act. By using nectarom.com, you are representing that you are at least 18 years old.
No Rights of Third Parties
How to Contact Us
Nectar Online Media, LLC
PO Box 631155
Irving, TX 75063-1155